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Take the first step and chat with a designer about your project. Tell us what you're looking for and a designer will be in touch, ready to help propel your brand forward.

Frequently asked questions

1. How to place an order

Ordering your logo simple. All you need to do is fill in your brief and build your package. We have stationery design options available for you to add on.

You then checkout securely with any major credit or debit card (inc PayPal) which is backed with a 100% money-back guarantee incase you don't like our work.

Once you fill in your brief, you will then make a payment at our secure checkout. You can use any major credit or debit card (including PayPal).

You are backed with a 100% money-back guarantee and there are no hidden or recurring charges.

If you are not satisfied with our initial logo design concepts, we will ask you for your feedback to have another attempt at designing your logo design concepts. If you still do not like our designs, we will give you a full refund.

You can choose stationery design services including business card, letterhead and compliment slip at the checkout. If you need more, simply note it down on your brief and we will be in touch with how we can help.

You can use our service from anywhere in the world. We are based in the United Kingdom but we serve customers worldwide.

 

 

2. Logo Design Process

You will receive your logo design concepts within 7 working days of placing an order. Our logo design service is not the fastest because we care about spending the time needed to craft great designs.

You will receive your initial logo design concepts via e-mail by your designer. Your logos will be presented with notes behind each design so you can see the thought process behind each one.

If you are not satisfied with our initial logo design concepts, we will ask you for your feedback to have another attempt at designing your logo design concepts. If you still do not like our designs, we will give you a full refund.

Yes, you can request as many changes as it takes for you to love your logo design. We offer unlimited revision with no extra charges to make sure you absolutely love your new logo.

We begin designing your stationery once your logo design is signed off by you. We will ask you for details to add onto your stationery and once that is complete, your designs will be sent within 2 - 3 working days. Unlimited revisions are included.

Once you are happy with your logo and you are ready to go ahead with it, will send you a large pack of hi-res file formats for web and print including vector formats.

You can request any sizes, colours or file types if you need more.

Once the files have been sent, you then have full ownership over your new logo design.

3. Final Files

You will receive a collection of high quality file formats that can be used for print & web. These files include JPG, PNG, Ai, PSD, EPS, PDF & TIF. If any additional files are needed you can request them for free. You can also request alternative versions of your designs such as colour, sizes and arrangements.

Yes, your files include vector file formats which means they can be scaled to any size without losing any resolution. Our logos are supplied in the highest quality file formats.

 

PNG: This file format is designed specifically for the web. It can be scaled without losing quality and can have a transparent background.

JPG: The most common file format for images. It's small in size which is good for a fast loading web page but does not support transparency and loses quality when resized.

Ai: This file format is the source file format saved as when designing your logo. It is Adobe Illustrator's own file format and includes editable layers. It is a vector file format.

PSD: Photoshop file format which can have layers that are editable. Popular file format for printing.

EPS: Vector file format similar to Ai but can be opened and edited in other programmes than illustrator unlike the Ai. Universal vector file format for editing. Popular file format for printing.

TIF: Another great file format for printing.

PDF: Popular file format for printing.

 

Vector file formats are scalable without losing any quality as there are no pixels to create the image. Instead they are made up of objects which can be edited by each layer.

Bitmap loses quality when scaled because it's made up of pixels. When zoomed in, you can see the pixels.

Yes! With the Ai or EPS file format we designed your logo with, you can edit each layer of the logo. But if you plan to do that, please get in touch with us and we can help.

You will have full ownership of your logo design and you reserve the rights to your new logo. It is up to you to get your logo design 'legally' copyrighted or trademarked.

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